Refund Policy
Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.
Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
- Please note that we are not developers of the provided products, so our technical support capabilities are limited.
- Paid installation service will take 30 min to 7 days due to the type of installation and the order queue. However, if we can’t provide installation service within 7 days, we will refund the full amount of the installation service.
- We do not change product functionality and do not fix developer bugs.