FAQ

Why all prices are so low?

Free Software Foundation permits to everyone to copy and distribute verbatim copies for Inc. GNU GENERAL PUBLIC LICENSE.

Subscriptions support us and due to this crowdfunding prices of the products are low.

We do not provide license keys and free updates for the products you downloaded.

We are not developers of the provided products, so our technical support capabilities are limited.

We do not change the functionality of products and do not fix developer bugs.

How many Sites/Domains can I use the plugin, themes, or PHP scripts on?

As many as you like. The plugins and themes are GPL licensed so you can use them as often as you like on as many sites as you like.

Are all listed products genuine?

The files that are available on this site are 100%. None of the files has been not modified and do not contain malware.

We even use them on our site!

All themes and plugins can be directly downloaded from the website of the producing company. We download to our website without any modification. You can use all the files on your website, mind at peace.

We do not sell any products downloaded from third-party resources.

Are there any restrictions on the number of downloads?

Unfortunately, we’ve had to take another look at this because we felt the fair use policy was being abused. The limit is 50 per user/per day.

How long can I use the downloaded products?

There is no limit on themes, plugins, PHP Scripts, etc… that you have installed at any time.

Where can I see the list of the latest updates?

A list of the latest updates can be found on the changelog under every products or under footer area.

How often are new product updates released?

We usually add new products every day and publish new versions of the existing products. Please note we do not update products immediately and do not issue a guarantee that the last version of each product will be added.

Will the purchased product be updated automatically?

If you need to update the product, you must download it from our website and perform the update manually. If you want to receive automatic updates you must purchase the product directly from the developer.

Can I request the new version of outdated plugins and themes?

Yes, you can submit your request and we are pleased to update you as soon as possible. Please note that we do not issue a guarantee that the last version of each product will be added.

How can I properly update an already installed product?

The most simple and correct way to update the product is to replace the files of the old version of the product with the new version files. All product settings are saved, as they are stored in the database of the website. The second way is to delete the old version of the product, then download and activate the new version. In this case, the product settings may not be preserved, as in many products when they are removed there is a function to clear settings from the website database. Here it is worth noting an important nuance – sometimes developers are releasing a fundamentally new product update with a change in the structure of files, the structure of storing settings in the database, etc. In this case, the product is accompanied by instructions from the developer to switch to a new version, update to the current version correctly.

How can I manually update WordPress plugins and themes?

We recommend that you install the Easy Theme and Plugin Upgrades Plugin. Whenever you want, you can download it for free when you click here.

To use the plugin, first install and activate it. Once activated, you can update any theme/plugin by simply uploading a .zip file.

How do I upgrade a plugin?

  1. Download the latest .zip file for the plugin.
  2. Log into your WordPress website.
  3. Go to “Plugins”>“Add New.”
  4. Click the “Upload Plugin” button at the top of the page.
  5. Select the .zip file with the updated version of the plugin.
  6. Click the “Install Now” button.

How do I upgrade a theme?

  1. Download the latest .zip file for the theme.
  2. Log into your WordPress website.
  3. Go to “Appearance”>“Themes.”
  4. Click the “Add New” button at the top of the page.
  5. Click the “Upload Theme” button at the top of the page.
  6. Select the .zip file with the updated version of the theme.
  7. Click the “Install Now” button.
How to Install/Update PHP Script?

PHP Script installations are different from the regular CMS and you can find the installation document inside the installation folder. However, if you can’t find it please contact us via support ticket or live chat and we are ready to help you.

Do you provide license keys?

We do not sell, lease and approve the license keys. All the products presented on this internet site are licensed under GNU GPL License. If you need automatic updates and Support from the only producer, you need license keys.

Is it legal to use downloaded products without entering a license key?

Yes, it is legal. All digital products on the website are released under GNU General Public License.

How I can close the WordPress warnings regarding the update and licence activation?

Please ignore these warnings. Developers request to register from you in order to be automatically updated the plugins and themes. These warnings do not prevent the plugins and themes from running.

You can use these plugins in order to close that warning,

Why are these WordPress plugins/themes asking me for a license key?

Please ignore these warnings. Developers request to register from you in order to be automatically updated the plugins and themes. These warnings do not prevent the plugins and themes from running.

Why I see the “license activation” and “upgrade in accordance with premium” messages in YITH plugin? Is this a free version?

As we mentioned before, please ignore these warnings. Your plugins and themes are “PREMIUM” versions.

What are the guarantees that the products on the website do not contain malicious code, viruses, or advertisements?

We provide open-source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses, or ads.

To check the product for malicious code, for example, use the plugins,

Does the downloaded product work exactly the way you want?

Please carefully read the description and features of the product from the original website before purchasing it. We do not give any guarantees that the product you purchased will function the way you want.

We do not change the functionality of the products in any way, if you need details about the work or compatibility of the product, please contact directly the developer.

The package could not be installed. The theme is missing the style.css stylesheet. What can I do?

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on ThemeForest includes additional files to the theme such as the documentation, license, etc. If you receive a “style.css stylesheet error” you can read this page.

How to solve this error? Click Here

Do you provide support and installation services for WordPress plugins/themes, PHP Script, etc.?

We have NO support and installation services for any of the products. If you require technical support, all the time, we advise that you should purchase the related product directly from the producer or you should add an installation service when you are on the product checkout process. (Additional Service) When you added installation services it may take 30 min to 7 days due to the service queue.

Alternatively, you could ask WordPress community forums.
Not offering support is the way in which we are able to offer the products at a discounted price.

PHP Scripts Installation Service or Additional/Installation/Update Services?

PHP Script Installation Service – When you purchase a direct installation service it may take 30 min to 72 hours. In some cases, it may take 7 days because of the lack of information on the customer side.

Mail-Server Installation Services – Enterprise-grade installations services can be provided with dedicated persons. It may take up to 1 to 3 business days.

New eCommerce Website (WooCommerce) – With content, it may take up to 7 days. Without content, we can deliver it within 3 working days.

DNS Problem & Email Spam Solution – Within 1 hour to 3 days we can solve your problems.

SEO & Web Traffic – Within 1 hour to 3 days, we can complete your order.

Can I download via download manager software? (IDM and other)

No. Download managers send multiple requests to servers and each of such multiple connections is comprehended as a download request by servers, therefore you can face the risk of ending downloading limits.

Can I get proof of order?

We can at your request provide proof of purchase (screenshots or Invoice) for any product sold on the website.